[{"data":1,"prerenderedAt":171},["ShallowReactive",2],{"doc:M-SALE-01":3},{"docId":4,"axis":5,"axisLabel":6,"route":7,"sourceFile":8,"categoryId":9,"categoryName":10,"title":11,"kicker":12,"crumb":13,"leadHtml":22,"preambleHtml":23,"sections":24,"toc":47,"shots":57,"captureRefs":112,"estimates":113,"estimatesRaw":69,"proseChars":114,"fm":115,"adminMeta":160,"related":163},"M-SALE-01","guide","기능별","\u002Fguide\u002FF05\u002FM-SALE-01","content\u002Fguide\u002FM-SALE-01.md","F05","판매","주문 관리","기능별 · 판매",[14,17,19,20],{"label":15,"to":16},"고객센터","\u002F",{"label":6,"to":18},"\u002Fguide",{"label":10,"to":18},{"label":11,"to":21},null,"손님이 결제한 주문을 한 건씩 찾아보는 화면입니다. \u003Cb>누가 · 무엇을 · 얼마에 · 언제\u003C\u002Fb> 샀는지가 여기 다 있습니다. 돈을 실제로 돌려주는 일은 여기가 아니라 \u003Cb>판매 › 환불\u003C\u002Fb>에서 합니다.","",[25,30,34,38,42],{"key":26,"label":23,"id":27,"html":28,"d2":29},"S1","sec-S1","\n\u003Cp>\u003Cb>손님 화면 영향\u003C\u002Fb>: 주문 상태(\u003Cb>결제완료\u003C\u002Fb> · \u003Cb>취소\u003C\u002Fb>)가 손님의 결제 내역에 그대로 보입니다. 영수증을 받을 수 있는지도 이 상태에 따라 달라집니다.\u003C\u002Fp>\n\u003Cdl class=\"sum3\">\u003Cdiv>\u003Cdt>\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" aria-hidden=\"true\">\u003Cpath d=\"M20 6L9 17l-5-5\">\u003C\u002Fpath>\u003C\u002Fsvg>이 문서로 해결되는 것\u003C\u002Fdt>\u003Cdd>주문 한 건을 찾아 결제가 됐는지 확인합니다\u003Csmall>영수증 문의·환불 연락도 여기서 시작합니다\u003C\u002Fsmall>\u003C\u002Fdd>\u003C\u002Fdiv>\u003Cdiv>\u003Cdt>\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 7v5l3 2\">\u003C\u002Fpath>\u003C\u002Fsvg>걸리는 시간\u003C\u002Fdt>\u003Cdd>한 건에 약 2분\u003Csmall>처음 하시면 4분쯤 걸립니다\u003C\u002Fsmall>\u003C\u002Fdd>\u003C\u002Fdiv>\u003Cdiv>\u003Cdt>\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M3 7l9-4 9 4-9 4-9-4z\">\u003C\u002Fpath>\u003Cpath d=\"M3 7v10l9 4 9-4V7\">\u003C\u002Fpath>\u003C\u002Fsvg>미리 준비할 것\u003C\u002Fdt>\u003Cdd>주문번호 또는 손님 이름\u003Csmall>둘 다 없으면 결제한 날짜만으로도 찾을 수 있어요\u003C\u002Fsmall>\u003C\u002Fdd>\u003C\u002Fdiv>\u003C\u002Fdl>",true,{"key":31,"label":23,"id":32,"html":33,"d2":29},"S6","sec-S6","\u003Csection class=\"chooser\" data-chooser=\"\">\u003Ch2 class=\"chooser__q\">지금 무엇을 하려고 오셨나요?\u003C\u002Fh2>\u003Cp class=\"chooser__sub\">하나만 고르세요. 고른 일의 순서만 펼쳐집니다. 화면 설명은 맨 아래에 접어 두었습니다.\u003C\u002Fp>\u003Cdiv class=\"tgrid\">\u003Cbutton type=\"button\" class=\"tcard\" data-task=\"a\" aria-pressed=\"false\" aria-controls=\"panel-a\">\u003Cspan class=\"tcard__hot\">가장 많이 하는 일\u003C\u002Fspan>\u003Cspan class=\"tcard__t\">\"결제했는데 강의가 안 열려요\"라고 연락이 왔어요\u003C\u002Fspan>\u003Cspan class=\"tcard__d\">그 손님의 주문을 찾아 결제가 정말 끝났는지 확인합니다.\u003C\u002Fspan>\u003Cspan class=\"tcard__meta\">\u003Cspan class=\"chip chip--acc\">3단계\u003C\u002Fspan>\u003Cspan class=\"chip\">약 2분\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan class=\"tcard__cta\">이 순서 보기 \u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M5 12h14M13 6l6 6-6 6\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003C\u002Fspan>\u003C\u002Fbutton>\u003Cbutton type=\"button\" class=\"tcard\" data-task=\"b\" aria-pressed=\"false\" aria-controls=\"panel-b\">\u003Cspan class=\"tcard__t\">결제 증빙(영수증)을 달라고 해요\u003C\u002Fspan>\u003Cspan class=\"tcard__d\">어디서 받을 수 있는지 확인해 손님에게 안내합니다.\u003C\u002Fspan>\u003Cspan class=\"tcard__meta\">\u003Cspan class=\"chip chip--acc\">2단계\u003C\u002Fspan>\u003Cspan class=\"chip\">약 1분\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan class=\"tcard__cta\">이 순서 보기 \u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M5 12h14M13 6l6 6-6 6\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003C\u002Fspan>\u003C\u002Fbutton>\u003Cbutton type=\"button\" class=\"tcard\" data-task=\"c\" aria-pressed=\"false\" aria-controls=\"panel-c\">\u003Cspan class=\"tcard__t\">환불해 달라는 연락을 받았어요\u003C\u002Fspan>\u003Cspan class=\"tcard__d\">주문을 먼저 확인하고 환불 화면으로 넘어갑니다.\u003C\u002Fspan>\u003Cspan class=\"tcard__meta\">\u003Cspan class=\"chip chip--acc\">2단계\u003C\u002Fspan>\u003Cspan class=\"chip\">약 1분\u003C\u002Fspan>\u003Cspan class=\"chip chip--warn\">⚠ 되돌릴 수 없는 단계 있음\u003C\u002Fspan>\u003C\u002Fspan>\u003Cspan class=\"tcard__cta\">이 순서 보기 \u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M5 12h14M13 6l6 6-6 6\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"chooser__hint\" data-chooser-hint=\"\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 16v-5M12 8h.01\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003Cdiv>\u003Cb>아직 아무것도 고르지 않으셨어요.\u003C\u002Fb> 위에서 하나를 누르면 그 일의 순서만 펼쳐집니다.\u003Cbr>화면 설명(고르기 조건·표의 각 칸 뜻)이 궁금하시면 맨 아래 \u003Cb>더 알아보기\u003C\u002Fb>를 펼쳐 보세요.\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fsection>\n\u003Csection class=\"taskpanel\" id=\"panel-a\" data-taskpanel=\"a\" hidden=\"\" aria-label=\""결제했는데 강의가 안 열려요"라고 연락이 왔어요\">\u003Cdiv class=\"taskpanel__hd\">\u003Cspan class=\"now\">지금 하는 일\u003C\u002Fspan>\u003Ch3>\"결제했는데 강의가 안 열려요\"라고 연락이 왔어요\u003C\u002Fh3>\u003Cdiv class=\"prog\">\u003Cspan data-ptxt=\"\">0 \u002F 3 단계 완료\u003C\u002Fspan>\u003Cspan class=\"pbar\">\u003Ci data-pbar=\"\">\u003C\u002Fi>\u003C\u002Fspan>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cdiv class=\"taskpanel__bd\">\u003Col class=\"steps\">\u003Cli class=\"step\">\u003Cdiv class=\"step__n\">1\u003C\u002Fdiv>\u003Cdiv>\u003Ch4>주문 목록에서 그 손님의 주문을 찾습니다\u003C\u002Fh4>\u003Cdiv class=\"wherebar\">\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Crect x=\"3\" y=\"4\" width=\"18\" height=\"16\" rx=\"2\">\u003C\u002Frect>\u003Cpath d=\"M9 4v16\">\u003C\u002Fpath>\u003C\u002Fsvg>관리자 화면 왼쪽 메뉴 \u003Cb>판매 › 주문\u003C\u002Fb>\u003C\u002Fspan>\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 7v5l3 2\">\u003C\u002Fpath>\u003C\u002Fsvg>약 \u003Cb>30초\u003C\u002Fb>\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cp>손님 이름이나 주문번호를 넣어 찾습니다. \u003Ccode>예: 2026-0720-00318\u003C\u002Fcode>\u003C\u002Fp>\n\u003Cdiv class=\"shotwrap\">\u003Cdiv class=\"shot shot--captured\" data-shot-key=\"AD01\u002F0401-001\u002Fmain\" style=\"height:auto;min-height:0;border-style:solid\">\u003Cimg class=\"shot__img\" src=\"\u002Fcaptures\u002FAD01-0401-001-main.png\" alt=\"주문 목록 — 주문번호 · 주문일시 · 상품 · 구매자 · 결제금액 · 상태\" decoding=\"async\" width=\"1440\" height=\"1087\" style=\"max-width:100%;height:auto;display:block\">\u003Cspan class=\"pin\" style=\"left:24%;top:58%\" aria-hidden=\"true\">1\u003C\u002Fspan>\u003Cspan class=\"pin\" style=\"left:76%;top:30%\" aria-hidden=\"true\">2\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"bubbles\">\u003Cp class=\"bubble\">\u003Cspan class=\"bn\" aria-hidden=\"true\">1\u003C\u002Fspan>\u003Cb>결제완료\u003C\u002Fb>라고 적혀 있으면 돈이 정상적으로 들어온 주문이에요.\u003C\u002Fp>\u003Cp class=\"bubble\">\u003Cspan class=\"bn\" aria-hidden=\"true\">2\u003C\u002Fspan>손님 이름은 \u003Cb>일부가 가려져\u003C\u002Fb> 보입니다(김○○).\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Cp>찾는 주문이 안 보이면 \u003Cb>기간을 넓혀\u003C\u002Fb> 주세요.\u003C\u002Fp>\n\u003Cdiv class=\"shotwrap\">\u003Cdiv class=\"shot shot--captured\" data-shot-key=\"AD01\u002F0401-001\u002Fsearch\" style=\"height:auto;min-height:0;border-style:solid\">\u003Cimg class=\"shot__img\" src=\"\u002Fcaptures\u002FAD01-0401-001-search.png\" alt=\"검색 영역 — 기간 \u002F 결제 상태 \u002F 검색어\" decoding=\"async\" width=\"1100\" height=\"41\" style=\"max-width:100%;height:auto;display:block\">\u003Cspan class=\"pin\" style=\"left:20%;top:34%\" aria-hidden=\"true\">1\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"bubbles\">\u003Cp class=\"bubble\">\u003Cspan class=\"bn\" aria-hidden=\"true\">1\u003C\u002Fspan>오래된 주문은 \u003Cb>기간을 넓혀야\u003C\u002Fb> 나옵니다. 이름보다 \u003Cb>주문번호\u003C\u002Fb>가 확실해요.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Clabel class=\"stepchk\">\u003Cinput type=\"checkbox\" data-step-chk=\"\">다 했어요\u003C\u002Flabel>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step\">\u003Cdiv class=\"step__n\">2\u003C\u002Fdiv>\u003Cdiv>\u003Ch4>상태가 \"결제완료\"인지 봅니다\u003C\u002Fh4>\u003Cdiv class=\"wherebar\">\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 7v5l3 2\">\u003C\u002Fpath>\u003C\u002Fsvg>약 \u003Cb>30초\u003C\u002Fb>\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cp>\u003Cb>결제완료\u003C\u002Fb>면 돈은 정상적으로 들어온 것입니다. 그런데도 못 본다고 하시면 \u003Cb>산 상품이 맞는지\u003C\u002Fb>부터 확인하세요(3단계).\u003C\u002Fp>\n\u003Cp>\u003Cb>취소\u003C\u002Fb>라고 적혀 있으면 이미 끝난 주문입니다. 손님이 말한 주문이 맞는지 다시 확인해 주세요.\u003C\u002Fp>\u003Clabel class=\"stepchk\">\u003Cinput type=\"checkbox\" data-step-chk=\"\">다 했어요\u003C\u002Flabel>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step\">\u003Cdiv class=\"step__n\">3\u003C\u002Fdiv>\u003Cdiv>\u003Ch4>주문번호를 눌러 어떤 상품을 샀는지 확인합니다\u003C\u002Fh4>\u003Cdiv class=\"wherebar\">\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 7v5l3 2\">\u003C\u002Fpath>\u003C\u002Fsvg>약 \u003Cb>1분\u003C\u002Fb>\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"shotwrap\">\u003Cdiv class=\"shot shot--captured\" data-shot-key=\"AD01\u002F0401-002\u002Fmain\" style=\"height:auto;min-height:0;border-style:solid\">\u003Cimg class=\"shot__img\" src=\"\u002Fcaptures\u002FAD01-0401-002-main.png\" alt=\"주문 상세 — 구매자 · 상품 · 결제금액 · 결제일시 · 상태\" decoding=\"async\" width=\"1440\" height=\"1428\" style=\"max-width:100%;height:auto;display:block\">\u003Cspan class=\"pin\" style=\"left:32%;top:44%\" aria-hidden=\"true\">1\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"bubbles\">\u003Cp class=\"bubble\">\u003Cspan class=\"bn\" aria-hidden=\"true\">1\u003C\u002Fspan>손님이 \u003Cb>말한 강의와 실제 산 강의가 다른\u003C\u002Fb> 경우가 생각보다 많아요. 상품 이름부터 맞춰 보세요.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Cdiv class=\"tip\">\u003Cdiv>\u003Cp>산 상품이 맞는데도 안 열린다면, 주문번호와 상품 이름을 적어 1:1 문의로 알려 주세요. 결제가 아닌 다른 원인일 수 있습니다.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Clabel class=\"stepchk\">\u003Cinput type=\"checkbox\" data-step-chk=\"\">다 했어요\u003C\u002Flabel>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fdiv>\u003Cdiv class=\"taskpanel__ft\">\u003Cbutton type=\"button\" class=\"btn-ghost\" data-rechoose=\"\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M19 12H5M11 18l-6-6 6-6\">\u003C\u002Fpath>\u003C\u002Fsvg>다른 일 고르기\u003C\u002Fbutton>\u003Cspan>끝났습니다. 아래 \u003Cb>손님 화면에서는 이렇게 보여요\u003C\u002Fb>에서 손님 쪽 화면이 어떻게 바뀌는지 확인하세요.\u003C\u002Fspan>\u003C\u002Fdiv>\u003C\u002Fsection>\n\u003Csection class=\"taskpanel\" id=\"panel-b\" data-taskpanel=\"b\" hidden=\"\" aria-label=\"결제 증빙(영수증)을 달라고 해요\">\u003Cdiv class=\"taskpanel__hd\">\u003Cspan class=\"now\">지금 하는 일\u003C\u002Fspan>\u003Ch3>결제 증빙(영수증)을 달라고 해요\u003C\u002Fh3>\u003Cdiv class=\"prog\">\u003Cspan data-ptxt=\"\">0 \u002F 2 단계 완료\u003C\u002Fspan>\u003Cspan class=\"pbar\">\u003Ci data-pbar=\"\">\u003C\u002Fi>\u003C\u002Fspan>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cdiv class=\"taskpanel__bd\">\u003Col class=\"steps\">\u003Cli class=\"step\">\u003Cdiv class=\"step__n\">1\u003C\u002Fdiv>\u003Cdiv>\u003Ch4>주문을 찾아 상태를 확인합니다\u003C\u002Fh4>\u003Cdiv class=\"wherebar\">\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Crect x=\"3\" y=\"4\" width=\"18\" height=\"16\" rx=\"2\">\u003C\u002Frect>\u003Cpath d=\"M9 4v16\">\u003C\u002Fpath>\u003C\u002Fsvg>관리자 화면 왼쪽 메뉴 \u003Cb>판매 › 주문\u003C\u002Fb>\u003C\u002Fspan>\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 7v5l3 2\">\u003C\u002Fpath>\u003C\u002Fsvg>약 \u003Cb>30초\u003C\u002Fb>\u003C\u002Fspan>\u003C\u002Fdiv>\u003Clabel class=\"stepchk\">\u003Cinput type=\"checkbox\" data-step-chk=\"\">다 했어요\u003C\u002Flabel>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step\">\u003Cdiv class=\"step__n\">2\u003C\u002Fdiv>\u003Cdiv>\u003Ch4>손님에게 받는 곳을 안내합니다\u003C\u002Fh4>\u003Cdiv class=\"wherebar\">\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 7v5l3 2\">\u003C\u002Fpath>\u003C\u002Fsvg>약 \u003Cb>30초\u003C\u002Fb>\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cp>영수증은 손님이 \u003Cb>직접\u003C\u002Fb> 자기 화면에서 받습니다. 안내 문구는 이렇게 쓰시면 됩니다.\u003C\u002Fp>\n\u003Cblockquote class=\"why\">\u003Cp>\"마이페이지 › 결제 내역에서 해당 주문의 영수증을 확인하실 수 있습니다.\"\u003C\u002Fp>\u003C\u002Fblockquote>\n\u003Cdiv class=\"warn\">\u003Cdiv>\u003Cp>주문이 \u003Cb>취소\u003C\u002Fb>로 바뀌면 영수증을 받을 수 있는지도 함께 달라집니다. 취소된 주문의 증빙이 필요하다는 문의는 1:1 문의로 받아 주세요.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Clabel class=\"stepchk\">\u003Cinput type=\"checkbox\" data-step-chk=\"\">다 했어요\u003C\u002Flabel>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fdiv>\u003Cdiv class=\"taskpanel__ft\">\u003Cbutton type=\"button\" class=\"btn-ghost\" data-rechoose=\"\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M19 12H5M11 18l-6-6 6-6\">\u003C\u002Fpath>\u003C\u002Fsvg>다른 일 고르기\u003C\u002Fbutton>\u003Cspan>끝났습니다. 아래 \u003Cb>손님 화면에서는 이렇게 보여요\u003C\u002Fb>에서 손님 쪽 화면이 어떻게 바뀌는지 확인하세요.\u003C\u002Fspan>\u003C\u002Fdiv>\u003C\u002Fsection>\n\u003Csection class=\"taskpanel\" id=\"panel-c\" data-taskpanel=\"c\" hidden=\"\" aria-label=\"환불해 달라는 연락을 받았어요\">\u003Cdiv class=\"taskpanel__hd\">\u003Cspan class=\"now\">지금 하는 일\u003C\u002Fspan>\u003Ch3>환불해 달라는 연락을 받았어요\u003C\u002Fh3>\u003Cdiv class=\"prog\">\u003Cspan data-ptxt=\"\">0 \u002F 2 단계 완료\u003C\u002Fspan>\u003Cspan class=\"pbar\">\u003Ci data-pbar=\"\">\u003C\u002Fi>\u003C\u002Fspan>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cdiv class=\"taskpanel__bd\">\u003Col class=\"steps\">\u003Cli class=\"step\">\u003Cdiv class=\"step__n\">1\u003C\u002Fdiv>\u003Cdiv>\u003Ch4>주문에서 상품과 금액을 먼저 확인합니다\u003C\u002Fh4>\u003Cdiv class=\"wherebar\">\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Crect x=\"3\" y=\"4\" width=\"18\" height=\"16\" rx=\"2\">\u003C\u002Frect>\u003Cpath d=\"M9 4v16\">\u003C\u002Fpath>\u003C\u002Fsvg>관리자 화면 왼쪽 메뉴 \u003Cb>판매 › 주문\u003C\u002Fb>\u003C\u002Fspan>\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 7v5l3 2\">\u003C\u002Fpath>\u003C\u002Fsvg>약 \u003Cb>30초\u003C\u002Fb>\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cp>상품 이름 · 결제금액 · 결제일시 세 가지를 손님이 말한 내용과 맞춰 보세요.\u003C\u002Fp>\u003Clabel class=\"stepchk\">\u003Cinput type=\"checkbox\" data-step-chk=\"\">다 했어요\u003C\u002Flabel>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step\">\u003Cdiv class=\"step__n\">2\u003C\u002Fdiv>\u003Cdiv>\u003Ch4>판매 › 환불로 넘어갑니다\u003C\u002Fh4>\u003Cdiv class=\"wherebar\">\u003Cspan class=\"where\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 7v5l3 2\">\u003C\u002Fpath>\u003C\u002Fsvg>약 \u003Cb>30초\u003C\u002Fb>\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cp>주문 화면에서는 돈이 나가지 않습니다. 실제 처리는 \u003Ca href=\"\u002Fguide\u002FF05\u002FM-SALE-03\">환불 관리\u003C\u002Fa>에서 합니다.\u003C\u002Fp>\n\u003Cdiv class=\"warn\">\u003Cdiv>\u003Cp>\u003Cb>환불은 한 번 승인하면 되돌릴 수 없어요.\u003C\u002Fb> 금액을 확인하기 전에는 승인을 누르지 마세요.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Clabel class=\"stepchk\">\u003Cinput type=\"checkbox\" data-step-chk=\"\">다 했어요\u003C\u002Flabel>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fdiv>\u003Cdiv class=\"taskpanel__ft\">\u003Cbutton type=\"button\" class=\"btn-ghost\" data-rechoose=\"\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M19 12H5M11 18l-6-6 6-6\">\u003C\u002Fpath>\u003C\u002Fsvg>다른 일 고르기\u003C\u002Fbutton>\u003Cspan>끝났습니다. 아래 \u003Cb>손님 화면에서는 이렇게 보여요\u003C\u002Fb>에서 손님 쪽 화면이 어떻게 바뀌는지 확인하세요.\u003C\u002Fspan>\u003C\u002Fdiv>\u003C\u002Fsection>",{"key":35,"label":23,"id":36,"html":37,"d2":29},"S7","sec-S7","\u003Ch2 id=\"손님-화면에서는-이렇게-보여요\">손님 화면에서는 이렇게 보여요 \u003Cspan class=\"fbadge fbadge--c\">C · 조건이 맞아야 보여요\u003C\u002Fspan>\u003C\u002Fh2>\n\u003Cp>\u003Ccode>C · 조건이 맞아야 보여요\u003C\u002Fcode>\u003C\u002Fp>\n\u003Cp>손님이 보는 곳: \u003Cb>마이페이지 › 결제 내역\u003C\u002Fb> \u003Ccode>\u002Fmypage\u002Fpayments\u003C\u002Fcode>\u003C\u002Fp>\n\u003Cp>\u003Cb>이럴 때 손님 화면이 달라집니다\u003C\u002Fb>\u003C\u002Fp>\n\u003Cul class=\"dlist\">\u003Cli>주문 상태가 \u003Cb>결제완료\u003C\u002Fb>에서 \u003Cb>취소\u003C\u002Fb>로 바뀔 때\u003C\u002Fli>\u003Cli>상태가 바뀌면 \u003Cb>영수증을 받을 수 있는지\u003C\u002Fb>도 함께 달라집니다\u003C\u002Fli>\u003C\u002Ful>\n\u003Cdiv class=\"shotwrap\" style=\"grid-template-columns:minmax(0,1fr)\">\u003Cdiv class=\"shot shot--captured\" data-shot-key=\"FR01\u002F0301-106\u002Fmain\" style=\"height:auto;min-height:0;border-style:solid\">\u003Cimg class=\"shot__img\" src=\"\u002Fcaptures\u002FFR01-0301-106-main.png\" alt=\"\u002Fmypage\u002Fpayments — 손님이 보는 결제 내역\" decoding=\"async\" width=\"1440\" height=\"1784\" style=\"max-width:100%;height:auto;display:block\">\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Cp>여기서 보이는 상태는 관리자 화면의 주문 상태와 \u003Cb>같은 값\u003C\u002Fb>입니다. 관리자 화면에 \u003Cb>결제완료\u003C\u002Fb>면 손님도 결제완료로 봅니다.\u003C\u002Fp>\n\u003Cp>반영 시점: \u003Cb>즉시\u003C\u002Fb>.\u003C\u002Fp>\n\u003Cblockquote class=\"why\">\u003Cp>근거: 06 반영원장 F05 · M-SALE-01 행.\u003C\u002Fp>\u003C\u002Fblockquote>",{"key":39,"label":23,"id":40,"html":41,"d2":29},"S9","sec-S9","\u003Ch2 id=\"꼭-알아두세요\">꼭 알아두세요\u003C\u002Fh2>\u003Cul class=\"knowlist\">\u003Cli>\u003Cspan class=\"ic-danger\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M12 9v4M12 17h.01\">\u003C\u002Fpath>\u003Cpath d=\"M10.3 3.9L1.8 18a2 2 0 001.7 3h17a2 2 0 001.7-3L13.7 3.9a2 2 0 00-3.4 0z\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv>\u003Cb>주문 화면에서는 돈이 움직이지 않아요.\u003C\u002Fb> 취소·환불은 \u003Ca href=\"\u002Fguide\u002FF05\u002FM-SALE-03\">환불 관리\u003C\u002Fa>에서만 처리됩니다.\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli>\u003Cspan class=\"ic-danger\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M12 9v4M12 17h.01\">\u003C\u002Fpath>\u003Cpath d=\"M10.3 3.9L1.8 18a2 2 0 001.7 3h17a2 2 0 001.7-3L13.7 3.9a2 2 0 00-3.4 0z\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv>\u003Cb>손님 개인정보가 담긴 화면입니다.\u003C\u002Fb> 이름·연락처가 보이므로 화면을 그대로 캡처해 외부에 보내지 마세요.\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli>\u003Cspan class=\"ic-info\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 16v-5M12 8h.01\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv>\u003Cb>주문번호가 가장 확실한 열쇠예요.\u003C\u002Fb> 이름은 같은 사람이 여러 명일 수 있습니다.\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli>\u003Cspan class=\"ic-info\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"9\">\u003C\u002Fcircle>\u003Cpath d=\"M12 16v-5M12 8h.01\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv>\u003Cb>결제완료인데 강의가 안 열린다면 결제 문제가 아닙니다.\u003C\u002Fb> 손님이 산 상품이 맞는지부터 맞춰 보세요.\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Ful>\n\u003Ch2 id=\"이-일이-자주-생긴다면\">이 일이 자주 생긴다면\u003C\u002Fh2>\n\u003Cp class=\"lede\">주문 문의는 대부분 \u003Cb>결제 확인\u003C\u002Fb>과 \u003Cb>환불\u003C\u002Fb>입니다. 이어서 볼 곳을 골라 두었습니다.\u003C\u002Fp>\u003Cdiv class=\"nextchips\">\u003Ca href=\"\u002Fstart\u002FG6\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M3 17l6-6 4 4 8-8\">\u003C\u002Fpath>\u003Cpath d=\"M21 7v5h-5\">\u003C\u002Fpath>\u003C\u002Fsvg>환불·문의 처리하기\u003C\u002Fa>\u003Ca href=\"\u002Ftheme\u002FT17\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M3 17l6-6 4 4 8-8\">\u003C\u002Fpath>\u003Cpath d=\"M21 7v5h-5\">\u003C\u002Fpath>\u003C\u002Fsvg>반복 문의를 FAQ로 줄이기\u003C\u002Fa>\u003Ca href=\"\u002Ftheme\u002FT11\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\">\u003Cpath d=\"M3 17l6-6 4 4 8-8\">\u003C\u002Fpath>\u003Cpath d=\"M21 7v5h-5\">\u003C\u002Fpath>\u003C\u002Fsvg>구독 해지 줄이기\u003C\u002Fa>\u003C\u002Fdiv>\n\u003Cblockquote class=\"why\">\u003Cp>아래 칸 이름과 버튼 이름은 \u003Cb>실제 화면 캡처를 확인하기 전\u003C\u002Fb> 정리한 것이라 조금 다를 수 있습니다. \u003Cspan class=\"est\" title=\"쏠쏠 고객센터가 아직 확인하지 못한 내용입니다.\">확인 중\u003C\u002Fspan>\u003C\u002Fp>\u003C\u002Fblockquote>",{"key":43,"label":44,"id":45,"html":46,"later":29},"LATER","더 알아보기","sec-LATER","\u003Cdiv class=\"later__hd\">\u003Ch2>더 알아보기\u003C\u002Fh2>\u003Cp>여기서부터는 \u003Cb>참고 정보\u003C\u002Fb>입니다. 급하면 안 읽으셔도 됩니다.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv class=\"more\">\u003Cbutton type=\"button\" class=\"more__btn\" data-more=\"\" aria-expanded=\"false\" aria-controls=\"more-189\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" class=\"ic\" aria-hidden=\"true\">\u003Cpath d=\"M9 6l6 6-6 6\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003Cspan>원하는 것만 골라 보기\u003C\u002Fspan>\u003Cspan class=\"sub\">찾는 게 안 보일 때\u003C\u002Fspan>\u003C\u002Fbutton>\u003Cdiv class=\"more__bd\" id=\"more-189\" hidden=\"\">\u003Cdiv class=\"easy\">\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">기간\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">결제한 날짜로 좁힙니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 7월 1일 ~ 7월 22일\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">결제 상태\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">끝난 주문만, 또는 취소된 주문만 보고 싶을 때 고릅니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 결제완료 · 취소\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">검색어\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">주문번호 · 상품 이름 · 손님 이름을 \u003Cb>일부만\u003C\u002Fb> 넣어도 찾아집니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 사진 → \"사진 잘 찍는 법\" 주문 전부\u003C\u002Fspan>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cdiv class=\"more\">\u003Cbutton type=\"button\" class=\"more__btn\" data-more=\"\" aria-expanded=\"false\" aria-controls=\"more-190\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" class=\"ic\" aria-hidden=\"true\">\u003Cpath d=\"M9 6l6 6-6 6\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003Cspan>화면에 보이는 정보\u003C\u002Fspan>\u003Cspan class=\"sub\">표의 각 칸이 무슨 뜻인지\u003C\u002Fspan>\u003C\u002Fbutton>\u003Cdiv class=\"more__bd\" id=\"more-190\" hidden=\"\">\u003Cdiv class=\"easy\">\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">주문번호\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">누르면 그 주문 상세가 열립니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 2026-0720-00318\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">주문일시\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">손님이 결제를 마친 날짜와 시각입니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 2026-07-20 14:32\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">상품\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">무엇을 샀는지 보여 줍니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 사진 잘 찍는 법\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">구매자\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">이름 일부가 가려져 보입니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 김○○\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">결제금액\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">손님이 실제로 낸 돈입니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 99,000원\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">상태\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">지금 이 주문이 살아 있는지 알려 줍니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 결제완료\u003C\u002Fspan>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cdiv class=\"more\">\u003Cbutton type=\"button\" class=\"more__btn\" data-more=\"\" aria-expanded=\"false\" aria-controls=\"more-191\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" class=\"ic\" aria-hidden=\"true\">\u003Cpath d=\"M9 6l6 6-6 6\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003Cspan>여기서 할 수 있는 일\u003C\u002Fspan>\u003Cspan class=\"sub\">지금 눌러도 되는 버튼\u003C\u002Fspan>\u003C\u002Fbutton>\u003Cdiv class=\"more__bd\" id=\"more-191\" hidden=\"\">\u003Cdiv class=\"easy\">\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">주문 상세 열기\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">주문번호를 누르면 열립니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 어떤 상품을 샀는지 확인할 때\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">환불로 넘어가기\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">실제 환불 처리는 \u003Ca href=\"\u002Fguide\u002FF05\u002FM-SALE-03\">환불 관리\u003C\u002Fa>에서 합니다. 주문 화면에서는 확인만 합니다.\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cdiv class=\"more\">\u003Cbutton type=\"button\" class=\"more__btn\" data-more=\"\" aria-expanded=\"false\" aria-controls=\"more-192\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" class=\"ic\" aria-hidden=\"true\">\u003Cpath d=\"M9 6l6 6-6 6\">\u003C\u002Fpath>\u003C\u002Fsvg>\u003Cspan>눌러서 열리는 화면\u003C\u002Fspan>\u003Cspan class=\"sub\">주문 상세\u003C\u002Fspan>\u003C\u002Fbutton>\u003Cdiv class=\"more__bd\" id=\"more-192\" hidden=\"\">\u003Cdiv class=\"shotwrap\" style=\"grid-template-columns:minmax(0,1fr)\">\u003Cdiv class=\"shot shot--captured\" data-shot-key=\"AD01\u002F0401-002\u002Fmain\" style=\"height:auto;min-height:0;border-style:solid\">\u003Cimg class=\"shot__img\" src=\"\u002Fcaptures\u002FAD01-0401-002-main.png\" alt=\"주문 상세\" decoding=\"async\" width=\"1440\" height=\"1428\" style=\"max-width:100%;height:auto;display:block\">\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Cdiv class=\"easy\">\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">구매자 정보\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">누가 샀는지 보여 줍니다. 이름 일부가 가려져 보입니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 김○○\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">상품 정보\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">무엇을 샀는지 보여 줍니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 사진 잘 찍는 법\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">결제 정보\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">금액과 결제한 시각입니다.\u003C\u002Fdiv>\u003Cspan class=\"eg\">예: 99,000원 · 2026-07-20 14:32\u003C\u002Fspan>\u003C\u002Fdiv>\u003Cdiv class=\"easy__i\">\u003Cdiv class=\"easy__t\">상태\u003C\u002Fdiv>\u003Cdiv class=\"easy__d\">이 주문이 결제완료인지 취소인지 알려 줍니다.\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>",[48,51,54],{"id":49,"label":50},"지금-무엇을-하려고-오셨나요","지금 무엇을 하려고 오셨나요?",{"id":52,"label":53},"손님-화면에서는-이렇게-보여요","손님 화면에서는 이렇게 보여요",{"id":55,"label":56},"꼭-알아두세요","꼭 알아두세요",[58,78,90,101,108],{"key":59,"caption":60,"status":61,"capture":62,"pins":67},"AD01\u002F0401-001\u002Fmain","주문 목록 — 주문번호 · 주문일시 · 상품 · 구매자 · 결제금액 · 상태","captured",{"file":63,"w":64,"h":65,"ext":66},"\u002Fcaptures\u002FAD01-0401-001-main.png",1440,1087,"png",[68,73],{"n":69,"x":70,"y":71,"text":72},1,"24%","58%","**결제완료**라고 적혀 있으면 돈이 정상적으로 들어온 주문이에요.",{"n":74,"x":75,"y":76,"text":77},2,"76%","30%","손님 이름은 **일부가 가려져** 보입니다(김○○).",{"key":79,"caption":80,"status":61,"capture":81,"pins":85},"AD01\u002F0401-001\u002Fsearch","검색 영역 — 기간 \u002F 결제 상태 \u002F 검색어",{"file":82,"w":83,"h":84,"ext":66},"\u002Fcaptures\u002FAD01-0401-001-search.png",1100,41,[86],{"n":69,"x":87,"y":88,"text":89},"20%","34%","오래된 주문은 **기간을 넓혀야** 나옵니다. 이름보다 **주문번호**가 확실해요.",{"key":91,"caption":92,"status":61,"capture":93,"pins":96},"AD01\u002F0401-002\u002Fmain","주문 상세 — 구매자 · 상품 · 결제금액 · 결제일시 · 상태",{"file":94,"w":64,"h":95,"ext":66},"\u002Fcaptures\u002FAD01-0401-002-main.png",1428,[97],{"n":69,"x":98,"y":99,"text":100},"32%","44%","손님이 **말한 강의와 실제 산 강의가 다른** 경우가 생각보다 많아요. 상품 이름부터 맞춰 보세요.",{"key":102,"caption":103,"status":61,"capture":104,"pins":107},"FR01\u002F0301-106\u002Fmain","\u002Fmypage\u002Fpayments — 손님이 보는 결제 내역",{"file":105,"w":64,"h":106,"ext":66},"\u002Fcaptures\u002FFR01-0301-106-main.png",1784,[],{"key":91,"caption":109,"status":61,"capture":110,"pins":111},"주문 상세",{"file":94,"w":64,"h":95,"ext":66},[],[],0,2787,{"docId":4,"title":11,"category":9,"playbooks":116,"themes":119,"aliases":120,"screenIds":129,"subscreens":132,"docType":134,"template":135,"frontImpact":136,"captures":146,"updatedAt":155,"freshness":156,"wave":157,"author":158,"reviewStatus":159},[117,118],"G2","G6",[],[121,122,123,124,125,126,127,128],"주문","주문조회","결제확인","결제내역","구매내역","주문번호","영수증","결제완료",[130,131],"S-AD01-0401-001","S-AD01-0401-002",[133],"주문상세","list","D2",{"kind":137,"latency":138,"evidence":139,"screens":140},"conditional","immediate","ledger",[141],{"id":142,"path":143,"area":144,"effect":145},"S-FR01-0301-106","\u002Fmypage\u002Fpayments","마이페이지 › 결제 내역","주문 상태(결제완료·취소)가 구매자 결제 내역에 그대로 표시되고, 영수증을 받을 수 있는지가 함께 달라진다",[147,150,152,153],{"key":59,"slot":148,"status":149},"주문 목록 전체","pending",{"key":79,"slot":151,"status":149},"검색 영역",{"key":91,"slot":109,"status":149},{"key":102,"slot":154,"status":149},"손님 결제 내역","2026-07-22","pending-review","W1","백콘텐츠(ops-content-writer)","draft",{"docId":4,"screenIds":161,"subscreens":162,"updatedAt":155,"freshness":156},[130,131],[133],[164,168],{"id":117,"title":165,"to":166,"axis":167},"첫 상품 만들고 판매하기","\u002Fstart\u002FG2","playbook",{"id":118,"title":169,"to":170,"axis":167},"환불·문의 처리하기","\u002Fstart\u002FG6",1784876346555]